1. Do you bill directly to my insurance provider?

We direct bill to most of the larger insurance companies including Pacific Blue Cross. Please see our homepage for a complete listing. We will need a copy of your insurance card for our files so please bring that with you to your appointment.

2. Do you treat ICBC patients?

Yes, we do. When you are ready to schedule your first appointment, please contact our office and we will be happy to get you started. Please have your claim number, accident date and claim specialist information available when you call. Please note that you must see Dr. Nagra for an initial appointment before you can book a subsequent appointment online.

3. What should I expect at my first appointment?

When you check in, you will be asked to complete a confidential patient history form if you haven't already completed it online. We will also ask you for your extended health insurance card if you have one and have you sign permission forms for us to bill directly to your insurance company. You will receive a full treatment along with your consultation.

4. How long will my appointments be?

The initial visit is 30 minutes in length and a subsequent visit is 15 minutes. If you have more than one area to treat, or haven't seen Dr. Nagra for more than 1 year, we may schedule you for a 25 minute subsequent to give time for the full treatment.

5. How often will I have to come for an appointment?

The number and frequency of treatments depends on your individual area of concern. Commonly, you will be asked to return on a weekly or bi-weekly schedule at first working toward a maintenance program that Dr. Nagra will discuss with you.